Delivery Terms

I JUST PLACED AN ORDER; WHEN WILL IT BE SHIPPED?

Please allow us 3 to 7 business days to process and manufacture your order before it is shipped.
 

CAN I CANCEL MY ORDER?

Yes, you can cancel your order without any penalty! You must cancel your order within 24 hours of placing it in order for us to apply the cancellation. If the shipment has already been dispatched, please contact us by email with the subject "CANCEL."
 

I ENTERED THE WRONG ADDRESS!

If you entered the wrong address when placing your order, simply reply to the confirmation email and send us the correct information. Please let us know immediately via email. If the address is incorrect, we can correct it within 24 hours.
 

MY PRODUCT ARRIVED DAMAGED

Every product is shipped with additional padding. However, it happens that approximately 1 in 1000 products arrives damaged due to mishandling during transit.
 

FOR PRE-ORDERED OR BACKORDERED ITEMS

If your order contains pre-ordered or backordered items, we will immediately ship all available items, and the pre-ordered or backordered items will be sent to you as soon as they are back in stock. So if you ordered more than one item in a single order and only part of the order arrives, there’s no need to worry; the remaining items will arrive soon.
 

If this happens to you, please contact us with:

• Your order number.

• A photo of the damaged product.

Once we receive this, we will gladly send you a replacement at no additional cost.